You are welcome to exchange your product for an alternative size – simply return the item to our head office address (see below), complete with a brief note stating the current size of the item, your preferred size as well as your desired return delivery address – we will then deal with your query as promptly and efficiently as possible.

Address:
FAO: Liz
St Justin Ltd
Cuxhaven Way
Long Rock Industrial Estate
Long Rock
PENZANCE
Cornwall
TR20 8HX

To save confusion we ask that customers return the original item to us for a full refund and in the meantime place a fresh order for the new item.

This saves a great deal of time as we do not hold
your card details.

Please return the original item to us along with a brief covering letter that clearly states your original order number and a contact telephone number. We will then arrange a refund to your card.

Address for returns:

Head Office address
FAO Liz Lloyd
St Justin Ltd
Cuxhaven Way
Long Rock, Penzance
Cornwall
TR20 8HX

The best, and most accurate, way to find out your ring size is to visit a local jeweller where they can measure your finger or an existing ring. Please ask for the measurement to be from the leading edge.

If you are in any way unhappy with items you have purchased from us, you can return them to us for either an exchange of size/colour or a refund within 30 days of their arrival.

Please keep all the packaging materials and return the goods as they were sent to you.

If you decide to return a non-faulty item to us, you will be responsible for safe return of the item and costs involved.

Please enclose a brief covering letter with your return that clearly states your name, address, contact telephone number and original order number.

Pewter and Cornish Tin items

Pewter can tarnish with age giving it a distinctive patina. However, to restore the bright polished look it can be revived by rubbing the item with a polishing cloth, or if necessary, using a wet polishing paste such as Autosol. Normally a regular wash with soapy water and a thorough drying will be suffice.

Silver items

Silver will tarnish, unless it is lacquered. The easiest way of rejuvenating tarnished items is using a silver dip followed by rinsing and drying. Also a dry silver polishing cloth is very effective.

Bronze items

If the jewellery is left unworn for long periods of time it could naturally tarnish and become a little dull. The original bright shine can be restored by regularly using a jewellery polishing cloth. Severe tarnishing can be removed by using a mild abrasive polish such as Brasso or Autosol. Do not use a silver dip, as a chemical reaction could occur damaging the metal.

We ship items to most countries. Our experience suggests this is a 3-10 day service from dispatch, being nearer 10 days for the USA, Australia and New Zealand

We can gift wrap your purchases for a charge of £2.40 per item. Please make sure you check the gift wrap box when you add your item to the shopping cart.

Please note that as a requirement of the postal service all our mail is sent out with our logo displayed on the packaging. If you would like to keep your gift a surprise then please request plain packaging in the special notes box when processing your order.

If the item(s) are in stock we will aim to dispatch within 1-2 working days. We do not dispatch at weekends.

For items that are not in stock, you will be notified either by telephone or email. Orders placed on weekends and bank holidays will be processed the following working day. We aim for all items to be delivered in the UK within 5 – 7 working days.

No – the alloy pewter is too soft to make into a ring, it would not keep its shape for long and could break if put under excessive strain.

Unfortunately we do not offer an engraving service. However, if you ask Adam really nicely, he might try to help.

Yes. If you lose an earring and require a replacement, provided that we still stock those particular earrings, we can offer a replacement. We would need to know whether it is the left or right earring that you require the replacement for.

All St Justin jewellery and giftware undergoes rigorous checks and comes with a lifetime guarantee on the workmanship. In the unlikely event your item does not meet your expectations, we will repair or replace your product free of charge.

Please return the item to us along with a brief covering note that states the nature of the fault. Our guarantee policy is here.

The address for returns is shown below.

Head Office address
FAO Liz Lloyd
St Justin Ltd
Cuxhaven Way
Long Rock, Penzance
Cornwall
TR20 8HX